Shipping and Returns

Online orders are processed and shipped from our store in Wellington from Tuesday to Friday. Orders placed before 2pm will be dispatched the same day. Orders placed after 2pm or outside of our opening hours will be dispatched on the next business day.

Estimated delivery timeframes and tracking numbers will be provided to you by our courier partners once your order has been processed. Please note, we are not responsible for any delivery delays once your order has been collected from our store.

New Zealand:
Free shipping on orders over $80. 
NZ Post Overnight calculated at checkout. 

Wellington Central:
We offer free of charge (and emissions) delivery with the awesome bike couriers at Nocar Cargo! Minimum order value $80.

Australia:
Free shipping on orders over $300 AUD. 
DHL Express calculated at checkout. 

Rest of World:
Free shipping on orders over $700 NZD. 
DHL Express calculated at checkout. 

Returns:
We want to make things super easy for you:
- If you wish to return an item, please contact us at kiaora@coffeeoutdoors.co.nz.
- All returns must be made within 14 days of purchase.
- Returns are to be sent back at the expense of the buyer.
- If you wish to exchange/refund due to change of mind, products must be in original condition with original tags and packaging.
- No returns or exchanges on sale items.